Payment Protection Program

Trade With Confidence. Protected up to $100,000.

Working with a partner you have never met is the biggest risk in freight forwarding. The GFWE Payment Protection Program puts a safety net under every member-to-member deal.

πŸ”’ GFWE never holds your money. Payments always flow directly between members' own bank accounts. We provide transaction filing, dispute mediation and the protection fund β€” nothing else touches your cash flow.

How It Works

Three steps. No extra cost on top of your membership.

1

File Your Deal

Before or when you start a cooperation with another member, file the transaction on the platform: partner member ID, amount, and B/L or job reference. Both parties receive a confirmation. Filing takes two minutes and creates a tamper-proof record.

2

Report a Dispute

If a filed deal goes wrong β€” unpaid invoices, abandoned cargo, service default β€” submit a dispute report from your member dashboard with supporting documents. Our team acknowledges every case within 24 hours.

3

Mediation & Compensation

GFWE mediates between both parties based on the filed record. If the counterparty is found in default and fails to settle, the Protection Program compensates the injured member according to the program rules, up to their tier's coverage limit.

Coverage by Membership Tier

Elite Silver

$20,000

maximum coverage per member

Elite Premium

$50,000

maximum coverage per member

Elite Golden

$100,000

maximum coverage per member

Compare membership tiers β†’

Your Credit Profile Grows With Every Deal

Every member profile displays a live credit record built from real activity inside the alliance:

  • βœ“ Years of membership tenure
  • βœ“ Number of filed transactions
  • βœ“ Dispute history β€” clean records are visible to everyone
  • βœ“ Verification status and certifications

Buyers and partners see this before they contact you. A long, clean record is the strongest sales tool in this industry β€” and it cannot be bought, only built.

GL

Sample Member Co., Ltd.

βœ“ GFWE Protected Member

4

Years member

37

Filed deals

0

Disputes

Coverage up to

$100,000

Program Terms

The full Payment Protection Program terms β€” coverage scope, filing deadlines, claim procedure, compensation rules and exclusions β€” are currently being finalized with our legal counsel and will be published on this page. Until then, please contact our team for case-by-case details.

Quick Answers

How does Payment Protection work?

File your transaction with GFWE when you trade with another member. If a dispute arises, we mediate. If your loss is confirmed, you are compensated up to your tier's limit: $20,000 (Silver), $50,000 (Premium), $100,000 (Golden).

Are members really verified?

Yes. Before listing we check business license, transport permits, certifications such as AEO, and credit records. Violators are removed and blacklisted.

See all FAQs β†’

Stop Gambling on Unknown Partners

Join the alliance where every deal leaves a record and every member has a safety net.