Frequently Asked Questions
Everything you need to know about the GFWE alliance β membership, marketing, payment protection and more.
1
What is GFWE?
A Hong Kong-based global alliance of verified freight forwarders β 13,000+ member offices in 190+ countries. Members get client inquiries, overseas social media promotion, partner matching, and payment protection.
2
How does GFWE bring me business?
Three channels: your own landing page with direct WhatsApp contact, AI-matched buyer inquiries, and continuous social media promotion of your brand across LinkedIn, Facebook, Instagram and YouTube β managed entirely by our team.
3
I'm an established forwarder in Europe or North America. What's in it for me?
Two things you can't easily build alone: pre-vetted, credit-checked partners across Asia, Africa and Latin America β and a marketing team promoting your brand to overseas shippers, without adding headcount.
4
Are members really verified?
Yes. Before listing we check business license, transport permits, certifications such as AEO, and credit records. Violators are removed and blacklisted.
5
How does Payment Protection work?
File your transaction with GFWE when you trade with another member. If a dispute arises, we mediate. If your loss is confirmed, you are compensated up to your tier's limit: $20,000 (Silver), $50,000 (Premium), $100,000 (Golden).
6
How much does membership cost?
Starter Pass: $499 for 90 days β fully credited if you upgrade to any annual tier within 90 days. Annual tiers: Elite Silver $2,399/year, Elite Premium $5,399/year, Elite Golden $7,399/year β every annual tier has a 3-year plan at the price of 2 years (one year free).
7
Which plan should I choose?
If you want inbound clients, not just a listing: Golden. It includes fully managed social media campaigns, a dedicated account manager, summit access and $100,000 protection. The 3-Year Golden plan is our best value and includes a permanent Founding Member badge.
8
Is Google Ads included in the social media promotion?
Social media promotion across LinkedIn, Facebook, Instagram and YouTube is fully included in your membership. Google Ads is an optional paid add-on: ad spend is billed separately at cost with full transparency β no markup β and you can pause or stop campaigns with one working day's notice.
9
How do I join?
Apply online β qualification & credit review β payment β certificate and member ID issued β your landing page goes live. Register at gfwe-world.org or message WhatsApp +852 6945 2896.
10
What about refunds, upgrades or changing my plan?
Contact our team on WhatsApp +852 6945 2896 or email info@gfwe-world.org β upgrades, plan changes and refund requests are handled personally within 24 hours.
11
What cargo types do members cover?
General and fragile goods, cold chain, dangerous goods, oversized/project cargo, and cross-border e-commerce including FBA.
12
Can the AI find me a partner right now?
GFWE AI can tell you whether our network covers your route and cargo. Full member details and direct contacts are a member benefit β or leave your requirements and our team will personally recommend partners within 24 hours.
13
I'm a shipper, not a forwarder. Can I use GFWE?
Yes β tell us your route and cargo via GFWE AI or WhatsApp, and we'll connect you with verified members. It's free for shippers.
14
How do I contact a human?
WhatsApp / Phone +852 6945 2896, or email info@gfwe-world.org. We reply within 24 hours.
Still have questions?
Our team is ready to help you find the right logistics solution.