Frequently Asked Questions
Everything you need to know about our global logistics matching platform.
Part A
For Shippers & Importers
1
What is this platform?
We are a global logistics matching platform. We help importers and exporters quickly find trusted, verified freight forwarders for sea, air, rail and cross-border shipping.
2
How does your AI search help me find the right carrier?
Instead of guessing keywords, just describe your needs in plain language -- for example, "I need to ship fragile porcelain from China to Germany, door to door." Our AI understands your real intent and instantly matches you with carriers that truly specialize in your cargo, route and requirements -- so you connect with the right partner faster and close deals with confidence.
3
Are the logistics companies on your platform reliable?
Yes. Every member is verified for business license, transport permits, certifications (such as AEO) and credit records before joining.
4
Do I need to register to use the platform?
Unregistered visitors can browse a limited selection of our directory. To unlock the full directory and use our AI-powered smart search and matching, a paid membership is required.
5
What types of cargo can your members handle?
- General cargo & fragile goods
- Cold chain
- Hazardous goods
- Oversized / project cargo
- Cross-border e-commerce (including FBA)
6
What if the AI can't find a suitable carrier?
Simply leave your requirement -- our team will personally recommend a matching partner within 24 hours.
Part B
For Logistics Providers
7
What is the biggest value of joining this platform?
More than saving cost or effort -- our AI is built to win you more real orders. We connect your services directly with overseas buyers who are actively looking for exactly what you offer, turning global demand into qualified inquiries for your business.
8
How does the platform match me with the right customers?
When you join, we build a precise profile of your business -- your target customer type, main countries, core cargo types and trade lanes -- and turn it into structured tags. Our AI supply-demand matching algorithm then connects you only with buyers and partner resources that fully fit your profile. The result: accurate, relevant inquiries -- no noise, no wasted time -- matched directly to you.
9
What qualifications do I need to join?
- Valid business license
- Freight forwarding filing
- Transport permits
- Preferably AEO certification and good credit records
10
What is the process to become a member?
-
Submit Application
-
Qualification Review
-
Credit Check
-
Approval
-
Profile Built & Matched Inquiries Begin
We create your service page and start delivering matched inquiries.
Membership fees vary by tier and are shared after review.
Still have questions?
Our team is ready to help you find the right logistics solution.